Terms and Conditions

These terms and conditions together with the booking form comprise the agreement pursuant to which Peak Assessment Centre provides associated examinations to the customer.

1. PAYMENT

• For examinations, booking forms must be submitted with payment or employer’s authorisation to be invoiced. 
• If the employer gives authorisation to be invoiced the employer is liable for all unpaid invoices even if the student leaves their employment before, during or after the course.
• Any credit notes issued will be valid for 12 months from date of issue.
• Computer Based Assessments must be paid for 5 days after invoice is issued or the day prior to the day the exam is scheduled (which ever is sooner).  Exam cancellations, Non-attendance, will result in the loss of the fee.   

2. BOOKING AND REGISTRATION

• It is the responsibility of the person making the booking to ensure that the selected courses are appropriate for their needs.
• Any change in the customers’ contact details must be notified in writing.
• Peak Assessment Centre does not accept responsibility for registering customers with professional bodies for the relevant exams.
• Exam assessments are not transferrable between customers.

3. SECURITY

• Whilst at Peak Assessment Centre personal possessions are the sole responsibility of the candidate and Peak Assessment Centre accepts no responsibility for anything that is lost or stolen. Peak Assessment Centre advise candidates to refrain from bringing their valuables them.

4. NOTICES

• Any notices required to be served by Peak Assessment Centre under this Agreement will be deemed properly served if sent via prepaid postage to the postal address, or emailed to the email address notified by the candidate.

5. LIABILITY

• The liability for Peak Assessment Centre and its Directors, Partners and employees for direct losses arising out of their negligence (other than in respect of liability for death or personal injury), breach of contract or any other cause of action arising out of or in connection with this Agreement shall be limited to the cash receipts from the candidates and/or employer for the course they are attending at that time.
• Peak Assessment Centre and its Directors, Partners and employees shall not be liable for any indirect or consequential loss whether arising from negligence, breach of contract or otherwise.

6. WARRANTY

• Peak Assessment Centre warrants that it will perform any services under this Agreement with reasonable skill and care.
• These warranties are provided in lieu of all other warranties express or implied which are hereby excluded to the fullest extent permitted by law.

7. DATA PROTECTION

• Candidates and/or they employers agree that, in relation to information held from time to time, Peak Assessment Centre may use the information to perform their obligations and enforce rights under this Agreement.
• Peak Assessment Centre may use the information to inform candidates about products or services which may be of interest to them and their employers.
• Peak Assessment Centre may use the information to inform candidates of feedback and exam results.
• Candidates have the right to receive details of the personal information held by Peak Assessment Centre.

8. VALIDITY

• If any provision of this Agreement is held to be invalid or unenforceable by any tribunal of competent jurisdiction, the remaining provisions shall not be affected and shall be carried out as closely as possible according to the original intent.

9. JURISDICTION

• The parties to this Agreement irrevocably submit to the exclusive jurisdiction of the Welsh Courts for the determination of disputes arising under this Agreement.
• In the event of any inconsistency between the Terms and Conditions on our website and those contained in this document, the latter take precedence.

10. REFUND POLICY - EXAMS

• It is the responsibility of the candidate to book their exams with an exam centre.
• It is the candidates responsibility to ensure that the booking is for the correct exam
• Exams booked at Peak Assessment Centre must be paid for 5 days prior to the date of the exam. Failure to make payment 5 days prior to the exam will result in the candidate being unable to sit the exam.